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We have a 60 day return policy from the time you receive your merchandise.

100% of your purchase price will be refunded, provided the conditions below are met. There is no refund for shipping and handling charges.

We must be notified of a return/exchange within 10 days after you receive your order.

 On some Fountains there may be a 10% restocking charge.

*If the return is NOT a result of our error and FREE SHIPPING was offered, you will be charged the original shipping expense we incurred shipping your product to you.

We must receive the return merchandise within 20 days of issuing the return authorization.

The returned merchandise must be in new, unused, condition and include all accessories, packaging material, literature, warranty cards, instructions etc. that came with the equipment.

Ship the return with insurance. We cannot be responsible for loss or damage that occurs before the item is returned to us. Therefore, the insurance is for YOUR protection.

Include purchase and contact infomation.

Fountain Emporium
2240 Encinitas Blvd Suit D2
Encinitas Ca 92024

Sorry we ONLY SHIP within THE USA


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